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Kawepūrongo me ngā pānui hou

Recent floods in the Bay of Plenty

If you've been affected by the recent floods, we know that tax won't be front of mind for you right now. Please don't worry if you can't meet a particular filing or payment date. We're able to take a realistic and flexible approach in these circumstances.

Customers who've missed filing returns or making payments can ask us to grant relief from penalties.

An Order in Council has also been made, which allows us to remit use-of-money interest that is payable on late tax payments.

If you've been impacted by the floods and are struggling to deal with your tax or payments, you can find out more information about tax relief: